Ensuring customers can deploy food processing machines
with peace of mind
Making sure products meet customers’ wishes is a critical precondition for a successful deployment. To ensure customers can deploy our products with peace of mind, we’ve created a Lab and Testing Room where they can come to review the quality and characteristics of our machines. Resolving all the requests, concerns, questions, and other issues that arise when customers actually check over products themselves facilitates peace of mind in machines deployment.
What customers can review in the Lab and Testing Room
What customers can review in the Lab and Testing Room
Machine characteristics
- Production capacity (manufacturing volume, production speed, etc.)
- Operability
- Cleanability
Customers can see for themselves how machines actually operate and how they produce food products. Our goal is to resolve customer concerns at this stage, for example by considering how machines can be customized as necessary so that they suit the customer’s application.
Food product perfection
- Appearance and characteristics (color, shape, etc.)
- Texture (firmness, mouthfeel, etc.)
- Flavor and odor
- Yield (material loss)
Customers can try food products created by the machines they’re purchasing to assess their quality for themselves. To ensure customers’ ability to manufacture safe, delicious products, our staff will listen to concerns until each customer is satisfied.
Using the facility
As a general rule, all of the machines introduced on this website are available in the Lab and Testing Room.
Please contact us for information about food processing machines you don’t find here.
Arranging ingredients and food products for tests
We ask customers to provide ingredients and food products for tests as necessary.
Customers are welcome to bring ingredients and food products with them when they visit or to ship them in advance.
(We have walk-in refrigerators and freezers available for use.)
Time required
The time required for your visit will depend on what you wish to review. Please contact your sales representative in advance. Typical visits last about half a day to a full day.
Applying to use the facility
If you wish to use the Lab and Testing Room to test a machine, please contact your sales representative with the desired date and time, machine model, necessary ingredients, plan, and other information.
If you don’t know who your sales representative is, or if you’re a new customer, please contact us via the inquiries form.
Address
Hokuriku Plant
Sun Plant Industry Co., Ltd.
1-9 Asahigaoka, Hakusan City, Ishikawa 924-0004
Phone: +81-076-275-1171